Frequently Asked Questions

Frequently Asked Questions

How can I schedule an appointment?

To schedule an appointment, call (330) 896-9119. Attempts to accommodate client schedules is a priority at Community Speech Services.

What do I need to bring with me to my evaluation?

Once you have scheduled your evaluation, you can access the patient forms on our website. Please bring in the completed forms at the time of your appointment for the front office and your speech-language pathologist to review.

What insurance companies are you providers with?

We are providers for many insurance companies including Medicaid, Buckeye, Unison, CareSource, Cigna, Aultcare, Anthem, Medical Mutual, and United. It depends on the client’s specific plan whether speech therapy services are covered. You can look at the back of your insurance card for a 1-800 number. Call them for details on your plan and to see what is covered. We will be happy to assist you with your claims.

What if my child recently had an evaluation somewhere else?

If your child has received a recent evaluation somewhere else, please bring a copy of it with you. We will review the report with you and plan therapy off of those recommendations. This way, therapy can start right away without a delay.

Will my child or loved one be placed on a waiting list?

Community Speech Services strives to schedule your first appointment within one week of calling. At that time, you will secure a weekly appointment time with our front office.

Do I sit in the room with my child during regular therapy sessions?

For most clients, we recommend that they come into the therapy sessions independently. This typically promotes increased cooperation on the part of the child. We do invite parents into the therapy rooms to observe some activities at the end of the sessions and consult with the therapist about what should be done at home until the next session. Of course, this is evaluated on a case by case basis.

What is a Speech-Language Pathologist?

Speech-Language Pathologists diagnose and provide treatment for children and adults with a variety of speech-language, cognitive, voice, and feeding-swallowing problems.

What happens during a pediatric speech and language evaluation?

Your child’s medical, developmental, and educational history is carefully reviewed. Parents are interviewed regarding their concerns and the child’s history. The information helps us identify areas to evaluate more closely. A variety of methods, including formal and informal tests, observation, parent/caregiver interview, and play-based activities will be used to evaluate your child’s speech, language, auditory, and oral motor skills. Selection of testing methods is based on your child’s individual needs. Parents are encouraged to observe and participate during the evaluation. Initial results of the evaluation and recommendations are reviewed with you. A written report detailing the evaluation results will be provided.

What happens during an adult speech and language evaluation?

During the initial evaluation, the speech language pathologist will obtain a detailed history of the problem from the individual or a family member. A hearing screening may be completed. At times, the adult is referred for formal hearing assessment. Specific tests will be administered to determine the nature of the problem and the best treatment approach to improve speech, voice, language skills, cognition, or memory skills that are critical for appropriate and effective communication. A tape recording or video recording may be made to assist with the evaluation.If the communication problem relates to the voice, an acoustic (sound) analysis and/or visualization of the vocal folds will be completed. For the adult with a communication problem that affects language usage, the adult’s listening, speaking, reading, and writing skills will be tested. For adults with a communication problem that affects cognition, the adult’s memory, problem solving, orientation, attention, and organizational skills will be tested. Typically, evaluation times vary from 1 to 2 hours. Your speech-language pathologist will let you know if additional testing time is needed.

How do I know when/if to bring my child in for speech/language therapy?

If you have any concerns at all, please schedule an appointment with us. A licensed speech pathologist will complete a comprehensive evaluation so that you can see how your child’s skills compare to what is expected at his/her age. When in doubt, it is best to have an evaluation completed. If a delay/disorder is present, it is best to address it as early as possible. If skills are within expected range, you can ease your mind by learning this after the evaluation.

How often would my child come to therapy?

We typically schedule sessions 1x/week at first. If it is determined that the child would benefit from more sessions per week, the therapist will make that recommendation and work with scheduling to meet your needs.

What if my child only needs therapy for a specific amount of time (eg: over the summer when he/she is not receiving it in school)?

We have a “summer schedule” that is different than our typical school year schedule. More therapists are in the office to provide more therapy to school-age kids. It is common for school-age kids to come over the summer. We accept their IEP as evaluations/therapy goals and will provide the school a progress report so the child can resume school therapy in the Fall. Just let our office managers know that this is what you’re interested in doing and we’d be happy to work with you. This is not beneficial for some clients, and our therapists will work with you to discuss your specific needs.

​What is the attendance policy?

If you/your child cannot come at your scheduled time, please let our office know as soon as possible. We will work with you to schedule a different time that week that may work. If not, that session would be canceled and therapy would resume as regularly scheduled the following week.

Is my child showing signs of autism?

Signs of autism may begin to be detected as early as 12 months of age. Symptoms of autism can occur in isolation or in combination with other conditions. Some early indicators of autism spectrum disorder may include but are not limited to: Delayed development of the ability to draw the attention of parents and others to objects and eventsLittle or no use of pointing to encourage another person to look at what (s)he sees (i.e., “joint attention, )Little or no attempt to gain attention by bringing or showing toys/objects to others, Little or no eye contact, Participates in repetitive patterns of activities, Lack of understanding that language is a tools for conveying information, Tendency to select for enjoyment trivial aspects of things in the environment (e.g., attending to a wheel on a car and not the whole car for imaginative play), Odd responses to sensory stimuli, such as hypersensitivity to sound, fascination with visual stimuli, dislike of gentle touch but enjoyment of firm pressure, Uses senses of taste and smell rather than hearing and vision.

Is my child "stuttering" normal?

Non-fluent speech is typical between the ages of two and six years. It is typical for non-fluent speech to last up to six months, improve then return. A speech-language evaluation may be in order if your child exhibits any other speech and language difficulties or was a late talker. Any child who is demonstrating any “struggle behaviors” (e.g., facial body tension, breathing disruptions, blocks, grimacing) should be referred to a speech-language pathologist immediately.